Airbnb Quick Replies & Scheduled Messages


If you’re setting up a short term rental and want to supercharge your customer service, these will put you years ahead. We have been adding our quick replies and scheduled messages to this document for years, and continue to get 5-star reviews about our communication. After you purchase, if you have any questions simply write and someone will respond with an explanatory use case from our Airbnb account.

Once you make your copy, you can add any other replies you want that might be tailored to your specific location. Having these loaded into your Airbnb account will save you hours on customer service.  This purchase includes the following:

  • All of the Quick Replies that we use for our properties
  • All of the Scheduled Messages that we use for our properties
  • Video instructions for how to use them correctly




Mike Sebastian

Quick replies and scheduled messages make customer service skills 5-stars every time. This list of quick replies and scheduled messages will accelerate you years into your customer service journey and help generate ideas for new replies that you can save and quickly send to all of your future guests.


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